When was it the last time that a craftsman has ever told you “This is not the proper way to do this!”?
OK, no matter what we ask them to do, most artisans won’t, yet, do obviously idiotic things. Like outright and evidently dangerous.
But most of them are increasingly willing to cut corners in order to please us, their customers.
What’s going on here?
The customer is king?!?
Even the drug addict?
And how about the ‘boss rules’?
1. The boss is always right.
2. Whenever the boss is not exactly right, refer to rule #1.
Now please take into consideration the fact that decisions are taken according to ‘the chain of command’. Which tends to be unidirectional. From top to bottom.
While information circulates on other grapevines. Usually only ‘on demand’. Whenever the boss asks, he gets whatever information those bellow him dare to share…
Of course, there are also the ’emergency cases’. When the hard reality slaps us in the face. Bosses and foot soldiers alike. But only too late…
No wonder then that too many of those who actually do something give up to the whims of the paying customers/’narrow minded’ bosses.
Or give up altogether.
And demote themselves to the rank of the unthinking robots.
Do/shoot first and damage control/ask questions later….
And you’re still wondering ‘were did all these rules and regulations came from?’ Why is ‘the government’ so adamant that we need ‘guidance’?
Because we no longer pay any attention?
Hence nobody speaks up anymore….
Neither bothers to learn in earnest!
nicichiarasa 